Exhibit 10.11 infoUSA -------------------------------------- infoUSA, Inc. Master Database and Services Agreement & Terms & Conditions -------------------------------------- This agreement (the "Agreement") is entered into this 31st day of July, 2002 ---- between infoUSA, Inc., a Delaware Corporation, with its principal place of business at 5711 South 86th Circle, Omaha, Nebraska 68127, and (hereinafter known as "Customer") YP.NET, Inc., Yellow-Page.Net, Simple.Net Group, Telco Billing, Inc., -------------------------------------- with its principal place of business at 4840 E. JASMINE STREET, SUITE 105, ---------------------------------- MESA, AZ 85205 -------------- Phone: 480-325-4303 ------------ The parties to this Agreement, in consideration of the mutual covenants set forth herein, agree as follows. A. DURATION ----------- This Agreement, which includes the Terms and Conditions attached hereto and incorporated by reference herein, is effective from the above date and shall remain in force for a term of three year(s) (Initial Term), unless otherwise terminated in accordance with the provisions contained herein. Following the Initial Term, the Agreement may be renewed for subsequent terms of 1 year each. As used herein, "Term" shall mean the Initial Term and any renewal term. Renewal shall be automatic unless either party notifies the other of its desire not to renew at least ninety (90) days prior to the end of the then current Term; provided, however, that either party may terminate the Agreement immediately in the event the other party is in default hereunder and fails to cure such default within forty-five (45) days of written notice from the other party specifying the nature of such default. B. PURPOSE ---------- Customer shall have use of the Licensed Data for marketing to prospects. The Licensed Data may be used for direct marketing activities, database marketing, telemarketing, market analysis, or for any other permitted use as described below. The Licensed Data is for: (check one) single use/ X multiple use. If --- --- Customer has multiple subsidiaries and divisions, the use of the Licensed Data will be limited to the entity or division executing this Agreement. Upon completion of the authorized use of the Licensed Data, Customer shall delete all Licensed Data from its database and files, and return all copies of the Licensed Data to infoUSA and cease any and all use of the Licensed Data. OTHER PERMITTED USE: Data to be used for Direct Mail, Telemarketing and Market --------------------------------------------------------- Research only. - -------------- C. LICENSED DATA ---------------- infoUSA shall provide to Customer the Licensed Data as specified in Appendix B attached hereto and incorporated herein by reference. D. PRICE -------- For the use of infoUSA's Licensed Data, Customer agrees to pay infoUSA a license fee as set forth below, plus state sales tax and shipping charges: First Year Fee $ Each Subsequent Year $ Other fee arrangement $20,000.00 QUARTERLY UPDATES (THREE) AT $6,665.67 PER UPDATE, EACH TO BE INVOICED UPON DELIVERY. 1st Yr. Following years 4 quarterly updates at $5,000 per update. The fee shall be due upon receipt of infoUSA's invoice. E. OWNERSHIP ------------ infoUSA is the sole owner, copyright holder, or a licensed distributor of all data covered in this Agreement. Customer acknowledges that ownerhsip in and to the data licensed under this Agreement remains with infoUSA and that Customer has no rights of use, ownership, distribution, or transmittal outside the purposes described in this Agreement. All displays of infoUSA data in print or electronic media must carry infoUSA's copyright notice as follows: "Data provided by infoUSA, Omaha, NE, Copyright (C) 2001, All Rights Reserved." F. AFFIRMATIVE COVENANTS OF LICENSEE. ------------------------------------- During the Term, Licensee agrees to each of the following (with the more restrictive applying in the event of a conflict): (i) Store the Database in its original form at its primary place of business, and, upon prior written notice to Licensor, such other places consistent with this Agreement and not make or permit to be made any other copies of the Database; provided, however, at each location where the Database is properly stored, one copy of the Database may be made for back-up purposes; and provided, further, that upon prior written notice to Licensor setting forth in reasonable detail the reasons for additional copies, such additional copies may be made; InfoUSA, Inc. Master Database and Services Agreement To be used for all data orders of $10,000 or more Revised 2/8/02 Page 1 of 4 infoUSA (ii) Use the Database in compliance with (a) all federal, state and local laws, statutes, rules, regulations and ordinances including, without limitation, the FCRA, (b) all applicable privacy and data protection laws, rules and regulations, (c) all regulations, rules and policies adopted by Licensor, and (d) all regulations, rules and policies published by associations or groups in which Licensor is or becomes a member and to which regulations, rules and policies Licensor adheres; provided, however, that Licensor shall provide Licensee with copies of any such regulations, rules and policies and such regulations currently available and that are published in the future; (iii) Require that all marketing efforts, solicitations, advertising copy and other communications derived either in whole or in part from the Database (a) not contain any reference to any selection criteria or presumed knowledge concerning the intended recipient of such solicitation or the source of such recipient's name and address, (b) be designed such that the recipient of such communication cannot determine that state title or registration information was used as an information source; and (c) be in good taste in accordance with generally recognized standards of high integrity; (iv) Restrict its Customers from using telephone numbers or vehicle identification in any telemarketing script or in the address, envelope or body of a letter, solicitation, advertisement or the like that is used in a direct marketing program; (v) Use information derived either in whole or in part from the Database solely for its own marketing programs, decision support purposes or information services for the purposes set forth in Appendix B; (vi) Adhere to the restrictions regarding promotional mailings set forth in Appendix C. (vii) Adhere to the Confidentiality Statement set forth in Appendix A. G. NEGATIVE COVENANTS OF LICENSEE. ---------------------------------- During the Term, Licensee agrees not to: (i) make the Database or any portion thereof available in an on-line environment except by an appropriately secured and encrypted bulletin board service, tape-to-tape batch transmission, or remote job entry; (ii) Use the Database, either in whole or in part, as a factor in (a) establishing an individual's eligibility for credit or insurance; (b) connection with underwriting individual insurance; (c) evaluating an individual for employment or promotions, reassignment or retention as an employee; (d) in connection with a determination of an individual's eligibility for a license or other benefit granted by a governmental authority; or (e) in any other manner in which the usage of the Database or any information contained therein would cause such information to be construed as a Consumer Report by any regulatory authority having jurisdiction over Licensor, Licensee or the Database. H. NOTICES - ---------- Notices to either party to this Agreement shall be in writing and shall be deemed to have been given when sent by certified mail to the below listed addresses. Invoices shall be sent to the Customer by first class mail. INFOUSA CUSTOMER YP.Net, Inc. Attn: Corporate Counsel Attention: Don Reiss 5711 South 86th Circle --------------------------------- Omaha, NE 68127 Address: 4840 E. Jasmine #105 ----------------------------------- Mesa, Arizona 85205 ----------------------------------- Appendixes Attached: Appendix A: Business Data InfoUSA, Inc. Master Database and Services Agreement To be used for all data orders of $10,000 or more Revised 2/8/02 Page 2 of 4 infoUSA TERMS AND CONDITIONS I. LICENSE infoUSA hereby grants and Customer hereby accepts a nontransferable and non-exclusive License to use the Licensed Data and updates thereto as more particularly described in the Agreement attached hereto. The Agreement and these Terms and Conditions are collectively referred to herein as the "Agreement". II. DATABASE 1. infoUSA shall provide to the Customer a tape or other medium, as agreed, containing the Licensed Data for Customer's use during the term of the Agreement. 2. infoUSA shall ship the Licensed Data to the Customer within ten (10) days of receipt of this executed Agreement. Shipment shall be to Customer's address as described in the Agreement or such other address as Customer may provide in writing to infoUSA. 3. Customer shall have use of the Licensed Data for only the purpose described in the Agreement. 4. Customer shall not use the Licensed Data to create, modify, and or update lists, directories, or compilations of any kind in any medium, that will be sold, exchanged, transmitted or provided, whether or not for value, to any person not employed by the Customer except as specified in the Agreement. Further, the Customer shall not assign, sublicense, transfer or otherwise encumber or dispose of any interest in the Licensed Data or the Agreement. 5. Customer agrees that it shall take appropriate action with its employees, by agreement or otherwise, to satisfy its obligations with respect to the use of the Licensed Data, to protect infoUSA's copyrights and the restrictions imposed by the Agreement. The restrictions contained within the Agreement shall survive for a period of three years after the termination of this Agreement. III. PAYMENT 1. For the use of the Licensed Data, Customer agrees to pay infoUSA a fee as detailed in the Agreement. Customer also shall pay any shipping or other charges incurred by infoUSA on the Customer's behalf, including, but not limited to, all taxes of any kind levied by any federal, state or municipal government or governmental agency that infoUSA is required to pay as a result of this Agreement. The Customer shall specifically exclude infoUSA's income taxes from this liability. 2. infoUSA shall send Customer an invoice for payments and other charges due and owing to infoUSA. Customer agrees to pay the invoice in full upon receipt of the invoice. If payment is not received within thirty days Customer shall be charged a one and one-half percent interest rate per month, for a total of eighteen percent per annum, on the outstanding balance. Non-payment of fees or other charges due infoUSA may at infoUSA's sole option be considered a breach of this Agreement and shall excuse further performance by infoUSA. IV. WARRANTY 1. The infoUSA database is licensed on an "AS IS" basis without guarantee. InfoUSA does not guarantee that the infoUSA database will meet the Customer's requirements; that it will operate in the combinations, or in the equipment, selected by the Customer; or that its operation will be error-free or without interruption. 2. EXCEPT AS STATED HEREIN, infoUSA MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. 3. infoUSA shall not be liable for consequential or incidental damages, or for any lost profits or any claim or demand of a similar nature or kind, whether asserted by Customer against infoUSA or against infoUSA by any other party, even if infoUSA has been advised of the possibility of such damages. In no event shall infoUSA's entire aggregate liability for damages exceed the amount paid to infoUSA by Customer under this Agreement V. GOVERNING LAW This Agreement is entered into in the State of Nebraska and its provisions shall be construed in accordance with the laws of Nebraska without regard to Nebraska's conflicts of laws principles. Further, in the event a dispute arises between infoUSA and the Customer regarding the terms or performance of this Agreement, the parties consent to the exclusive jurisdiction of the Nebraska courts. VI. SEVERABILITY 1. It is understood and agreed by infoUSA and the Customer that if any part, term or provision of the Agreement is construed by a court of competent jurisdiction to be invalid, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of InfoUSA and the Customer shall be construed and enforced as if the Agreement did not contain the particular part, term or provision determined to be invalid. VII. EXCUSE OF PERFORMANCE This Agreement is subject to and contingent upon force majeure and other delays outside the control of infoUSA. If delivery of the Licensed Data is prevented by any cause of force majeure, infoUSA shall not be liable for damages, consequential or otherwise, that the Customer may suffer. VIII. MODIFICATION 1. This Agreement contains the entire Agreement between infoUSA and the Customer. No statements, promises or inducements made by either infoUSA or Customer shall be valid or binding upon either party. 2. This Agreement may not be modified, altered or enlarged except in writing and signed by infoUSA and the Customer. IX. BREACH 1. In the event the Customer shall fail to make any payment to infoUSA within sixty days of its due date, or shall breach any of the terms or conditions or provisions of this Agreement, infoUSA, at its sole discretion and in addition to any of its other rights at law or equity, may either terminate this Agreement or may seek specific performance. 2. If InfoUSA initiates a lawsuit to enforce its rights under this Agreement, the Customer agrees to pay infoUSA's attorneys' fees and costs, if infoUSA prevails. X. PROCESSOR AGREEMENT The infoUSA database may be furnished to an outside or other third-party processor, only after: (i) infoUSA has received infoUSA's Third Party Information Processor Agreement, duly executed by the third party processor; and (ii) infoUSA has given written authorization to Customer to allow processor access to the infoUSA database for Customer's processing, subject to all terms, conditions, limitations and restrictions in the Agreement. XI. DISTRIBUTION APPROVAL InfoUSA reserves the right to require Customer to secure infoUSA's advance approval of any materials that Customer proposes to mail or otherwise distribute to any names or addresses provided by infoUSA. XII. CUSTOMER RESPONSIBILITIES 1. InfoUSA Inc./InfoUSA Marketing, Inc. and all of their affiliated companies (hereinafter the "Company") will provide the product/services as requested by Customer as shown below. Customer will have 14 days after receipt of the product/services provided by the Company to inspect the product/services and notify the Company of any problems or mistakes. If the Company has made a mistake, then the Company will correct the mistake at no additional charge. In any case, the Company's entire liability shall be limited to the amount paid to the Company by Customer. If Customer does not inform the Company within 14 days of receipt of product/services that there is a problem or mistake, both parties agree that the product/services are accepted. After the 14-day period has elapsed, the Company will not have any liability whatsoever to Customer. 2. Customer will provide testimonials and Company may reference Customer directly or indirectly in any of its publicity or marketing materials. 3. XIII. NON-SOLICITATION The parties agree that during the term of the agreement, neither will directly or indirectly initiate communications with an employee of the other relating to possible employment with such party. This paragraph shall not prohibit either party from hiring employees of the other who themselves initiate communications relating to possible employment. AUTHORIZED SIGNATURES Each signatory to this Agreement represents and warrants that he or she has the authority to execute this Agreement on behalf of his or her party. infoUSA (must be Level 9 or higher) Authorized Signature /s/ Drew Lundgren --------------------------------- Printed Name, Title Drew Lundgren, VP, --------------------------------- Dated: 8/12/02 ----------------------------------------------- CUSTOMER: Authorized Signature /s/ Angelo Tullo --------------------------------- Printed Name, Title Angelo Tullo, President --------------------------------- Dated: 7/31/02 ----------------------------------------------- InfoUSA, Inc. Master Database and Services Agreement To be used for all data orders of $10,000 or more Revised 2/8/02 Page 3 of 4 infoUSA APPENDIX A ---------- BUSINESS DATABASE SELECTION & OUTPUT FORMAT 1. DATABASE SELECTION CRITERIA: Full US Business Database, one record ------------------------------------- per location ------------ 2. GEOGRAPHY: X Total USA Total Other ----- 3. UPDATE FREQUENCY: Quarterly --------- 4. OUTPUT: Tape Cartridge X CD-ROM Diskette Other ----- ---- ----- ----- ----- X ASCII EBCDIC FTP E-Mail DLT Format - ---- -------------------------- ----- 5. DATA ELEMENTS -The Licensed Data shall include the following data elements, where available (check one): N/A 278 LAYOUT (PARTIAL DATABASE) - ---
ABI Number Headquarters/Branch Code Secondary SIC Code #3 Ad Size Code Individual/Firm Code Secondary SIC Code #4 Address Industry Specific Code Selected SIC Code Area Code & Phone Number Key Code State Abbreviation Business Name Last Name State Numeric Code Carrier Route Code Location Employee Size Code Subsidiary Parent Number City Location Output/Sales Code Telephone Number(excluding SIC Contact Name/Title Address Office Size Code 80) County Numeric Code Population Code Title Code Date Added to Database Primary SIC Code Ultimate Parent Number Fax Number Production Date (MMDDYY) Year of First Appearance First Name Professional Title Zip Code Franchise/Specialty Secondary SIC Code #1 Zip+4 Code Gender Code Secondary SIC Code #2
N/A 378 LAYOUT (THE 278 DATA ELEMENTS, PLUS THE FOLLOWING) - --- Credit Code Secondary City Total Employee Size Code Delivery Point Bar Code Secondary State Total No. Employees (Actual) Number of Employees (Actual) Secondary Zip Code Total Output/Sales Code Public Co. Indicator Stock Exchange Code Secondary Address Stock Ticker Symbol ADDITIONAL DATA ELEMENTS: (LIST) OUTPUT SHALL INCLUDE: COMPANY NAME, FULL ADDRESS, PHONE NUMBER, FAX NUMBER, SIC - -------------------------------------------------------------------------------- CODES WITH FULL DESCRIPTIONS (UP TO 4 PER RECORD), GEO CODES AND ABI NUMBER. - ---------------------------------------------------------------------------- Customer initials AT ----- infoUSA initials DL ----- InfoUSA, Inc. Master Database and Services Agreement To be used for all data orders of $10,000 or more Revised 2/8/02 Page 4 of 4